Search results for "mobile payments"
showing 7 items of 7 documents
NFC-maksaminen : mahdollisuudet ja haasteet käyttäjän näkökulmasta
2013
Mobiilit päätelaitteet ja niitä käyttävien kuluttajien määrä on lisääntynyt nopeasti viime vuosien aikana, mikä tuo uusia mahdollisuuksia erilaisille mobiilin maksamisen sovelluksille. Tässä tutkielmassa paneuduttiin kirjallisuuskatsauksen avulla Near Field Communication -teknologian eli NFC:n ominaisuuksiin sekä NFC-maksamiseen liittyvien mahdollisuuksien ja haasteiden erityispiirteisiin käyttäjän näkökulmasta. Tutkimustuloksina todettiin NFC-maksamisella olevan huomattava määrä kehittäjiä ja muita tukijoita takanaan, mikä edesauttaa nopeaa teknologista kehitystä. NFC:llä vaikuttaisikin olevan hyvät mahdollisuudet kilpailla muiden elektronisten maksutapojen kanssa. NFC-maksamisen helppous …
Consumer engagement and behavioral intention toward continuous use of innovative mobile banking applications - A case study of Finland
2016
This study tests the effects of users’ self-congruence and personal innovativeness on consumer engagement in the context of mobile banking (m-banking) and mobile payment (m-payment) applications. In addition, it examines the effects of engagement and perceived risk on continuous usage intention. We test our hypotheses with two convenience samples of users of m-banking and m-payment applications (total N=1516) using partial least squares structural equation modeling. The results show that a) selfcongruence positively influences all three types of consumer engagement, b) personal innovativeness has a small effect on cognitive processing and affection, c) affection and activation have a positi…
Customers' perceived risk and trust in using mobile money services-an empirical study of Ghana
2019
Copyright © 2019, IGI Global. Although mobile money (MM) has been explored in the existing literature, the roles of trust and risk in MM use have received little attention from researchers. Furthermore, many of the existing studies have treated these constructs as unidimensional. The extant literature also shows that perceived risk has received little attention from researchers who have conducted studies on MM. Thus, the objective of this study is to examine the roles of trust and perceived risk in customers' intent to adopt MM services in Ghana. Both trust and perceived risk were broken down into various dimensions. The study involved 671 respondents who were selected via an intercept appr…
The Use of Mobile Payment Systems in Post-COVID-19 Economic Recovery : Primary Research on an Emerging Market for Experience Goods
2021
This study investigated whether mobile payment services could drive post-COVID-19 pandemic recovery in the ‘experience goods’ sector (e.g., tourism) utilising Bandura’s self-efficacy or social cognitive theory. It explored the factors influencing the intention to continue using mobile payment services and the intention to recommend these to others. An empirical survey was conducted to assess the study variables, and the data obtained therefrom were analysed using the industry-standard Cross-Industry Standard Process for Data Mining method. The study results suggest that personal innovativeness and perceived trust influence consumers’ intention to continue using mobil…
Advances in mobile financial services: a review of the literature and future research directions
2022
PurposeUsing the theory, construct, method, moderator (TCMM) format, this framework-based review critically analyses the mobile financial services (MFSs) field through a detailed synthesis and analysis of a sample of mainstream empirical research published in various scientific journals within the period 2009–2020.Design/methodology/approachThe authors followed a three-step structured approach suggested by Webster and Watson (2002) to search for the literature to synthesise the global perspectives on MFSs and their associated applications and systems. The literature research resulted in the identification of 115 most relevant articles.FindingsThe authors identified three major categories or…
Gender, Age, and Generational Differences in the Use Intention of Mobile Payments and Its Antecedents
2022
Although mobile payments have gained considerable attention in academic research, there still are major gaps in our more in-depth understanding of the antecedents of their acceptance and use. In this study, we aim to address these gaps by examining the potential gender and age differences in the use intention of mobile payments and its antecedents in terms of the effects of the antecedent factors on use intention as well as the antecedent factors and use intention themselves while also considering the critical prerequisite of measurement invariance. Moreover, through a careful selection of the compared age groups, we extend the examination to cover also the potential generational difference…
Customers' Perceived Risk and Trust in Using Mobile Money Services—an Empirical Study of Ghana
2019
Although mobile money (MM) has been explored in the existing literature, the roles of trust and risk in MM use have received little attention from researchers. Furthermore, many of the existing studies have treated these constructs as unidimensional. The extant literature also shows that perceived risk has received little attention from researchers who have conducted studies on MM. Thus, the objective of this study is to examine the roles of trust and perceived risk in customers' intent to adopt MM services in Ghana. Both trust and perceived risk were broken down into various dimensions. The study involved 671 respondents who were selected via an intercept approach and an online survey. Str…